SATISFACTION AND TRADE UP POLICY – why support us? 30-day satisfaction guarantee. 100% trade-up policy for a length of time based on your purchase. 10-reasons-3 – why support us? Individual Piano Class Teacher Referrals Professional Delivery Service Manufacturer’s Warranty 10-reasons-2 – why support us? Easy Financing Store Q & A Product Support In-store Piano Classes for Children and Adults 10-reasons-list – why support us? Fair and Upfront Competitive Pricing Hands-on Selection and Professional Demonstration 100% Customer Gold Trade-Up Program